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GDPR Compliance Statement

Last Updated: May 13, 2026

1. Our Commitment to GDPR

Conce Prime Estates is committed to protecting the privacy and personal data of all individuals, including those within the European Economic Area (EEA). While we are based in Singapore, we recognize the importance of complying with the General Data Protection Regulation (GDPR) for any EEA residents whose data we process.

2. Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

3. Your Rights Under GDPR

If you are an EEA resident, you have the following rights:

  • Right to be informed: You have the right to know how your data is being used
  • Right of access: You can request a copy of your personal data
  • Right to rectification: You can ask us to correct inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can ask us to limit how we use your data
  • Right to data portability: You can request to receive your data in a structured, machine-readable format
  • Right to object: You can object to certain types of processing, including direct marketing
  • Rights related to automated decision-making: You have the right not to be subject to decisions based solely on automated processing

4. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

Email: [email protected]
Address: One Raffles Place, Tower 2, Level 38, Singapore 048616

5. International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Transfers to countries with adequate protection as determined by the European Commission
  • Binding corporate rules

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our retention periods are determined based on:

  • The nature of the data and the purpose for processing
  • Legal and regulatory requirements
  • Potential legal claims
  • Our legitimate business interests

7. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection
  • Incident response and breach notification procedures

8. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significantly affect individuals.

11. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

12. Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority in the EEA country where you live, work, or where the alleged infringement occurred.

13. Updates to This Statement

We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or by email.

Conce Prime Estates

Singapore's trusted partner for premium property solutions since 2010.

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